New Zoom policy means less moderation of college, university usage

Colleges and universities now have more authority when they use Zoom for their virtual events.

For Zoom meetings and webinars hosted by a higher education institution, the Trust and Safety team will only act on reports alleging content-related violations of our Community Standards or Terms of Service that come from the meeting’s host or the account’s owners or administrators,” says an April 13 post on Zoom’s website.

There are exceptions: when Zoom determines that there is legal or regulatory risk to Zoom if it does not act; the report alleges an immediate threat to the physical safety of any person; or the meeting or webinar is unrelated to the institution’s academics or operations.

Higher Ed Dive’s Natalie Schwartz takes a closer look.